Personalise additional advice and build loyalty
Personalise additional advice
Customers may ask if there is anything they can do in addition to changing some of their eating habits that could be beneficial to their digestion.
- Regular exercise can help keep food moving through the digestive system and may help prevent constipation. Keeping active can also help customers maintain a healthy weight, which is also good for their digestive health.
- Everyday stress and anxiety can affect the digestive system. You could advise customersto find stress-reducing activities that they enjoy and do these regularly.5
Build loyalty
Think about your customers who ask for advice about constipation.
1.
What products do you stock that you could recommend to relieve their symptoms?2.
What additional advice could you give them to manage their symptoms and prevent constipation in the future?3.
When should you refer customers to the pharmacist?
References:
1. https://www.niddk.nih.gov/health-information/digestive-diseases/digestive-system-how-it-works
2. https://gutscharity.org.uk/wp-content/uploads/2016/08/DigestingTheFactsReport.pdf
3. https://www.nhs.uk/live-well/eat-well/common-digestive-problems-and-how-to-treat-them/
4. https://www.nhs.uk/live-well/eat-well/good-foods-to-help-your-digestion/
5. https://www.everydayhealth.com/digestive-health/tips-for-better-digestive-health/
6. https://www.nhs.uk/conditions/probiotics/
References last accessed September 2021.