Applying the Boots Healthcare Way
Applying The Boots Healthcare Way
to your customer conversations on improving health and fitness.
Welcome
A woman approaches the counter. She is looking for advice on how to lose weight and improve her health and fitness in the new year.
Find out
The customer explains that she has tried diets before but is looking for a long-term solution.
Advise
Gather the information you require to advise your customer on a possible course of action.
1.
What small changes would help her lose weight gradually?2.
What additional lifestyle changes would benefit her health and support weight loss?3.
What products do you stock which might support the customer to lose weight and live a healthier lifestyle?
1. https://www.nhs.uk/better-health/
2. https://www.nhs.uk/better-health/lose-weight/
3. https://www.nhs.uk/better-health/quit-smoking/
4. https://www.gov.uk/government/publications/covid-19-advice-for-smokers-and-vapers/covid-19-advice-for-smokers-and-vapers
5. https://www.nhs.uk/better-health/drink-less/
References last accessed November 2021.