In the run up to the peak cold and flu and season, customers will be seeking your advice and recommendations on how to help them manage their symptoms. You can also advise customers on how to avoid catching these viruses.

After completing this module, you will be able to:

  1. Describe the different symptoms of colds and flu

  2. Select appropriate products to alleviate symptoms

  3. Advise customers on preventing the spread of colds and flu