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Dive into our pharmacy OTC online training courses to learn more about how you can provide better services for customers from first aid to footcare.
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Update your knowledge on this common condition, who it affects and its impacts on quality of life
10 Aug 2024 , 10 Min Module
Learn about how Gina works and who can use it
09 Aug 2024 , 10 Min Module
Understand the path to purchase in the pharmacy and the tools available to support supply decisions
08 Aug 2024 , 10 Min Module
Recognise the contraindications and conditions that need GP referral when considering recommending Gina
07 Aug 2024 , 10 Min Module
Good vision doesn't necessarily mean the eyes are healthy, so it's important for pharmacy teams to remind customers to take care of their eyes. They can also provide product recommendations and advice for common conditions.
12 Jan 2024 , 15 Min Module
For many women, the pharmacy is the first port of call when it comes to changes to their intimate health. With many OTC treatments available, pharmacy teams can assist women with treatment expertise and comforting advice.
12 Jan 2024 , 10 Min Module
Since the pandemic, more people recognise the importance of maintaining a healthy respiratory system. For many, this involves taking the first steps to stopping smoking. Pharmacy teams can help customers have a healthier start to 2024 by offering advice and support on how to quit.
08 Dec 2023 , 15 Min Module
To understand why a sore throat happens, it is useful to know a little about the upper respiratory tract, which comprises the nose and nasal passages, the sinuses, the pharynx and the larynx.
13 Nov 2023 , 15 Min Module
Atopic eczema cannot be cured, but there are ways in which people can keep their problematic skin under control. Pharmacy teams can be on hand to discuss the many management and treatment options available and offer them reassuring support.
05 Oct 2023 , 15 Min Module
Foot problems are common, but there are self care tips and OTC products that pharmacy teams can recommend to ease pain, provide relief and make life more comfortable for their customers.
13 Sep 2023 , 15 Min Module
When trying to get pregnant, understanding the menstrual cycle can help in identifying the days when women are most likely to conceive. But pinpointing ovulation is just the start, and there are other considerations too, many of which pharmacy teams can support couples with.
14 Jun 2023 , 15 Min Module
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This module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.
17 May 2023 , 10 Min Module
Headache is one of the most common customer complaints, so pharmacy staff need to be aware of how to distinguish between those that can be managed with self care advice and OTC recommendations and those that may need further referral.
12 May 2023 , 15 Min Module
Understand how fungal nail infections develop and help manage customer expectations around treatment
18 Apr 2023 , 10 Min Module
Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.
18 Apr 2023 , 5 Min Module
Get to grips with the current guidance on managing fever in children and how antipyretics can help, and discover products you can recommend.
18 Dec 2022 , 10 Min Module
